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Old 2005-01-26, 05:05 AM   #1
grzepa
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Bandwith limit exceeded at pornlucky.com

Damn how I hate this. I talked with my host that in case I'll run out of bw they'll automatically rebill me for another monthly plan, hmm I guess its time to change the host. Pornlucky will be online soon ! Please dont blacklist me.
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Old 2005-01-26, 05:21 AM   #2
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most hosts would just bill you at an 'overage' rate I would think


your host turns your site off?
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Old 2005-01-26, 05:26 AM   #3
grzepa
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Quote:
Originally Posted by BlueQuartz
your host turns your site off?
Yes of course ! Why not ?

What keeps me with them is their excellent support, but I guess there are other important things about hosts...

Last edited by grzepa; 2005-01-26 at 05:29 AM..
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Old 2005-01-26, 07:56 AM   #4
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I was just going to post about it, in case you had missed it. But I see you're already on it.

I'll re-enable all the sites when they're online again
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Old 2005-01-26, 08:31 AM   #5
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You really need to find a new host
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Old 2005-01-26, 09:17 AM   #6
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Some hosts have NO CLUE
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Old 2005-01-26, 09:22 AM   #7
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See my sig fro a host with great support that is more then happy to bill you when you go over your BW and not fucking turn off your domains.

At least you are showing up as internal server error and not a 404 error. Wow you sure have a lot of sites listed with me.
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Old 2005-01-26, 12:34 PM   #8
BlueQuartz
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Quote:
Originally Posted by grzepa
Yes of course ! Why not ?

What keeps me with them is their excellent support, but I guess there are other important things about hosts...

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Old 2005-01-26, 04:41 PM   #9
grzepa
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Now thats hillarious , im waiting 8 hours for some prick to respond to my ticket I opened. Other guy from the same company said via ICQ that "It can take up to 24 hours for billing departament to answer".

@cleo: thanks, I'll take a look at m3 servers. Yeah I've got lot of sites listed at Cleos Links, thats great !
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Old 2005-01-26, 05:02 PM   #10
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If your were on shared hosting they may have turned off your domain so that you didn't overload the server. You really do want to have your own server. With how much you build this should not be a problem for you.
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Old 2005-01-26, 07:47 PM   #11
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That sucks, our philosophy is to contact the client when they are going over their limits and work out a deal that is best for them (either bill them for overages or retroactively move them up to a bigger plan thus saving them the overage bills).

Cleo, even if he is on a shared host, you would think the hosting company would not oversell their servers such that they can't handle a little overage on one account!

Good luck with the hunt for your new host, if you want I would be happy to help you out just get in touch!

cheers,
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Old 2005-01-26, 11:17 PM   #12
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No, I don't work for them and no I don't get a commission I'm just going to throw their name out there because they've been good.
Amateur Hosting (amateurhosting.com) has been great for me! If you go over, they don't turn off your account. You just pay for it on your monthly bill. No sudden shutting off of your sites.
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Old 2005-01-27, 07:56 AM   #13
grzepa
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I wont even try to explain what fucking pricks were (are) hosting me, but I promise my site will be up today and Im EXTREMELY sorry for the downtime.
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Old 2005-01-27, 09:01 AM   #14
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you said excellent support didn't you?
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Old 2005-01-27, 11:35 AM   #15
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HarryMuff had his sites turned off for a short period today too. His host said he was over using shared hosting resources.. not sure what thinking is at a hosting company when they think its a good idea to alienate a webmaster as they get bigger.. would work well as an innovative marketing concept to contact people and offer to take some etxra money from them to move the lot to a brand new dedicated box or give a choice to pay overages, before shutting them down!
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Old 2005-01-27, 12:10 PM   #16
grzepa
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Ok Im up again on old host, now I have to buy my account at webair and move my stuff there, I hope it wont happen again, never.

@blind: yes, but as it turned out they were only good when there was no real problem.
Now my hands are shaking - I have to check if my sites are still on few places...
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Old 2005-01-27, 03:24 PM   #17
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glad you got it sorted out


what host were you with before?>
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Old 2005-01-27, 07:39 PM   #18
chilihost
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I would do a quick search on this board before chosing webair!!!

cheers
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Old 2005-01-27, 08:33 PM   #19
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I've been with Webair since I went to paid hosting, and they've been great to me. I was able to start with a very small package, and work my way up to what I have today. The upgrades were painless, and if I was upgrading, I wasn't charged any overages (if I had went over). Their support has been wonderful (both tech and billing). To my knowledge, I have only had one time of sites being down, and it wasn't lengthy.

So I'm a happy Webair camper.

My .02 cents.
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Old 2005-01-27, 09:13 PM   #20
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Good to hear you are coming back up. You also have some handfulls of sites listed with me. I wont do anything as I assume the error message will disapear soon, but thanks for keeping us informed.
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Old 2005-01-27, 09:21 PM   #21
grzepa
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Now that's some kind of fucking nightmare. Its down again. Im pasting some of the chat I've had via ICQ:

grzepa (02:14 PM) :
I see total due "$ 0.00"
Support (02:15 PM) :
If you have a valid card wecan take this money from your card
grzepa (02:15 PM) :
Yes I have a valid card
grzepa (02:15 PM) :
so take the $1.95
grzepa (02:17 PM) :
please tell me when you do it
Support (02:21 PM) :
Within 2 hours
grzepa (02:21 PM) :
Ok so please tell me when will my domain be up ?
Support (02:22 PM) :
As soon as we get the money we'll make it up
grzepa (02:23 PM) :
I see, but cant you give me a direct link so I can pay and get in online faster ?
Support (02:24 PM) :
We have a change of a shift
Our support will contact you in 10 min
grzepa (02:24 PM) :
ok
grzepa (02:29 PM) :
I have to go now, please take the money from my card - my billing info is good, and make the domain www.pornlucky.com
online fast !
Support (02:37 PM) :
ok
grzepa (05:54 PM) :
Hi I'd like to know why my domain www.pornlucky.com is still offline
Support (05:55 PM) :
hello
grzepa (05:58 PM) :
hi, so why is it offline ?
Support (05:58 PM) :
yes
Support (05:58 PM) :
Please wait
Support (06:07 PM) :
PLease check
grzepa (06:11 PM) :
Ok its working
grzepa (02:24 AM) :
Hello, could you tell me why my domain www.pornlucky.com is not working again ?
grzepa (02:33 AM) :
Are you there ?
Support (02:34 AM) :
yes
grzepa (02:38 AM) :
so whats wrong ?
grzepa (02:39 AM) :
I paid for the additional bandwidth the domain was working for couple of hours and its down again
grzepa (02:52 AM) :
So what why is it offline again ?
Support (03:07 AM) :
What for some time and it'll work again
Support (03:07 AM) :
Wait for some time and it'll work again
grzepa (03:08 AM) :
How long will it take ?
Support (03:09 AM) :
It'll take not more than 72 hours
grzepa (03:09 AM) :
what ? 72 hours ?
grzepa (03:09 AM) :
Why do I have to wait 72 hours ?
grzepa (03:10 AM) :
For what ?
Support (03:10 AM) :
I say not more than 72hours
I may take one ore two hours
grzepa (03:11 AM) :
But wait, I paid for my bandwith, on my side everything's allright , why cant you just turn it on ?
Support (03:13 AM) :
We can't do this without the billing department
Support (03:14 AM) :
Ann will come in 4 hours
grzepa (03:14 AM) :
Do you know that last time it was down the billing dept. and ANN said that its your (support) problem
grzepa (03:14 AM) :
?
grzepa (03:15 AM) :
I dont want to wait for ann 4 hours and lose money to hear that its up to you
grzepa (03:15 AM) :
wait
Support (03:15 AM) :
No,the procedure is the following
Support (03:16 AM) :
The b/d accepts the money you've paid
Support (03:16 AM) :
and only after that we can turn your account obn
Support (03:16 AM) :
Before this we can't do anything
grzepa (03:17 AM) :
but I've paid for it and its down again
grzepa (03:17 AM) :
For what should I pay this time ?
Support (03:17 AM) :
For nothing
grzepa (03:17 AM) :
so why it went down again ?
grzepa (03:17 AM) :
when It was working ?
Support (03:17 AM) :
Just wait and be patient
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Old 2005-01-27, 09:24 PM   #22
CrazySy
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OMG, that is some fucked up support they have over there.
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Old 2005-01-27, 09:42 PM   #23
selena
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Quote:
Originally Posted by grzepa
Now that's some kind of fucking nightmare. Its down again. Im pasting some of the chat I've had via ICQ:

grzepa (02:14 PM) :
I see total due "$ 0.00"
Support (02:15 PM) :
If you have a valid card wecan take this money from your card
grzepa (02:15 PM) :
Yes I have a valid card
grzepa (02:15 PM) :
so take the $1.95
grzepa (02:17 PM) :
please tell me when you do it
Support (02:21 PM) :
Within 2 hours
grzepa (02:21 PM) :
Surely I didn't read that correctly. They turned you off for $1.95???
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Old 2005-01-27, 09:49 PM   #24
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LEAVE THOSE LOSERS....FAST!!!!!!!!!!
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Old 2005-01-27, 10:04 PM   #25
Cleo
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I'm not sure how much you are saving or whatever is the reason that you still have not moved to a new host but nothing can be worth all the listings you are losing that took you all this time to build up.
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