Do sponsors even check their email?

Mr Exotic · 2006-03-07, 12:31 PM

I sent emails to 2 different pretty big name sponsors this weekend and still havent heard back. Do they not even care to answer an affiliate? One of these sponsors I really planned on using them TONS if they could get back with me, but I guess if it takes them more than 3 days to answer an email I dont know if I should even use them at all now.

Wizzo · 2006-03-07, 12:42 PM

Can't speak for all sponsors, but I know we answer all emails within 24hrs. even on the weekends...

LB · 2006-03-07, 12:48 PM

Lol yep same problem.

have waited up to 2 weeks for a reply from some large sponsors and even then it was just a copy and paste reply which had nothing to do with my question.

bunky2u · 2006-03-07, 01:14 PM

Quote:

Originally Posted by Wizzo

Can't speak for all sponsors, but I know we answer all emails within 24hrs. even on the weekends...

true. MM has always been very good about helping their affs.

bunky

CuriousToyBoy · 2006-03-07, 01:50 PM

I look after LionDollars.com and CuriousCash.com and the only reason you would wait more than a day to hear back from me is if I was in an airplane flying over the ocean back from a show !

Boogie · 2006-03-07, 02:45 PM

some sponsors are great, others arent.

If you find one that doesnt give you the satisfication in communication you want there are tons of other sponsors find ones that do.

I just had a 15 minute conversation with someone I barely promote (badgirlbucks) and have generated less than 30 signups for and they were kind as hell during the process.

EvilFubAr · 2006-03-07, 04:11 PM

Quote:

Originally Posted by Mr Exotic

I sent emails to 2 different pretty big name sponsors this weekend and still havent heard back. Do they not even care to answer an affiliate? One of these sponsors I really planned on using them TONS if they could get back with me, but I guess if it takes them more than 3 days to answer an email I dont know if I should even use them at all now.

I know that at ARS we use spamarrest, so be sure you are getting all your auth emails. I assume most people can handle that hehe

american perv · 2006-03-07, 11:24 PM

I answer all SPACash emails usually within 24 hours unless I'm traveling out of the country or my when my computer died when I was in vail.

MikeB · 2006-03-08, 03:45 AM

When joining an affiliate program, all webmasters should email the new sponsor and ask them a question. Even if you don't have a question, make one up and see how fast they respond. Some companies take their webmasters very seriously, others do not.

neveremail · 2006-03-08, 09:38 AM

I think poor support is quite a problem with a lot of sponsors. I'm starting to get more picky about who I deal with long term.

Im starting to work with niche sites and I'm not prepared to spend time figuring out the most effective way to promote a paysite in that niche when a sponsor won't answer my queries.

VicD · 2006-03-08, 02:38 PM

Try mailing nasty dollars....

Woodspan · 2006-03-08, 02:43 PM

I have also had this problem. I'm a new webmaster which I thought was the reason for being dismissed. After reading threads such as this I realize I'm going to need to add to my research and check out a sponsers customer service. If they won't answer me will they bother answering a paying customer who I may have referred. I doubt it.

Must be nice to have soooooooooo much business that you can blow off those that help in generating this business.

Oh.......and to those of you who do answer. Thank you.

VIPimp · 2006-03-08, 06:00 PM

Try icqing/msging them, emails sometimes get filtered out...
I reply to my affiliate emails normally within minutes, since im online almost 24/7

If you have a minute get in touch with me, I would like to know if you would be willing to try FreakyTranny on your tranny linklist.

MonsterPartners · 2006-03-08, 08:24 PM

We answer questions quickly

Some sponsors I have contact have been great and their response time was well within acceptable limits. Others need to work on that aspect of their program a little more

jscott · 2006-03-09, 12:42 AM

Mr Exotic, i agree, last week i had to even make a thread on GFY because
1. my blog designer disappeared, wouldnt respond to icq or email
2. 5 sponsors i wanted to promote would not reply on email or icq, OR even to their own support ticket system

there are a lot of good affiliate support sponsors out there, guess we affiliates are better of just sticking with those

american perv · 2006-03-09, 01:01 AM

Quote:

Originally Posted by neveremail

I think poor support is quite a problem with a lot of sponsors. I'm starting to get more picky about who I deal with long term.

Im starting to work with niche sites and I'm not prepared to spend time figuring out the most effective way to promote a paysite in that niche when a sponsor won't answer my queries.

Hit me up, tony@spacash.com or icq- 19375153

We have a lot of different niches.

Jensen · 2006-03-09, 05:59 AM

luckily I've never experienced that, but I'd be a bit pissed if people didn't get back to me. Affiliates are the life and blood of most programs so not answering would be a key mistake.

Surfn · 2006-03-09, 06:19 AM

If they don't get back to me in a reasonable length of time I stop promoting the cocksuckers and move on

neveremail · 2006-03-09, 06:25 AM

Quote:

Originally Posted by american perv

Hit me up, tony@spacash.com or icq- 19375153

We have a lot of different niches.

I already am promoting you just a little bit. I like your webmaster area (lots of options and tools

) and from what I have seen support seems good too. Keep up the good work.

Special "Ed" · 2006-03-09, 09:47 AM

Between Spookyx and I we're constantly checked incoming email and answer all affiliates...but in the past, we have missed a couple because of our "junk mail" settings.

mistwist · 2006-03-09, 12:48 PM

I cant speak for others either but as long as the right email address is used, I try to reply with in 24 hours, if I dont, Im on a plane or dead! lol

american perv · 2006-03-09, 01:22 PM

Quote:

Originally Posted by neveremail

I already am promoting you just a little bit. I like your webmaster area (lots of options and tools

) and from what I have seen support seems good too. Keep up the good work.

Thanks! good to know.. if you ever need me, shoot over and email, if you send me an icq and I don't respond right away I am probably sleeping or out of the house.

Steve · 2006-03-09, 04:03 PM

I've noticed that overall affiliate support is not at the same level it was 3 - 5 years ago. I know most of the major sponsors have downsized their support staff over that period. That is probably one of the factors.

selena · 2006-03-11, 11:47 PM

I check my email multiple times a day, as well as my icq.

Sometimes all I can say is "I got your mail, and will get back to you as soon as I know the answer"

And I have had a couple of mails slip through with a bunch of spam.

But overall, I try to treat/serve people just like I'd like to be treated.

Mr Exotic · 2006-03-15, 11:55 AM

Well its been over a week since I posted this thread so its probably been well over a week and a hlf since I sent these sponsors emails, STILL NO ANSWER!!!! Whats funny is that one of the them has a "sticky announcement" on this board right now!! Guess they got time to spam the boards but no to take care of affilaites. You'd think they would take care of the affilaites they have already managed to sign up since they are going out of their way to pick up new ones

2006-03-07, 12:31 PM	#1
Mr Exotic rifuckingdiculous Join Date: Jan 2006 Location: Cornfield in Indiana Posts: 532	Do sponsors even check their email? I sent emails to 2 different pretty big name sponsors this weekend and still havent heard back. Do they not even care to answer an affiliate? One of these sponsors I really planned on using them TONS if they could get back with me, but I guess if it takes them more than 3 days to answer an email I dont know if I should even use them at all now. __________________ Submit Free Sites/Galleries

2006-03-07, 12:42 PM	#2
Wizzo Well you know boys, a nuclear reactor is a lot like women. You just have to read the manual and press the right button Join Date: Sep 2003 Location: Back In Houston! Posts: 155	Can't speak for all sponsors, but I know we answer all emails within 24hrs. even on the weekends... __________________ Juicy Ads- Buy & Sell Ads, Popunders, and Mobile!

2006-03-07, 12:48 PM	#3
LB I want to set the record straight - I thought the cop was a prostitute Join Date: Apr 2003 Posts: 291	Lol yep same problem. have waited up to 2 weeks for a reply from some large sponsors and even then it was just a copy and paste reply which had nothing to do with my question. __________________ IW skype blance8888 icq 15567120

2006-03-07, 02:45 PM	#6
Boogie I like to blog :) Join Date: Sep 2003 Posts: 1,050	some sponsors are great, others arent. If you find one that doesnt give you the satisfication in communication you want there are tons of other sponsors find ones that do. I just had a 15 minute conversation with someone I barely promote (badgirlbucks) and have generated less than 30 signups for and they were kind as hell during the process. __________________ I got a porn blog! Got a blog worth linking to? Contact me

2006-03-07, 11:24 PM	#8
american perv If something goes wrong at the plant, blame the guy who can't speak English Join Date: Apr 2005 Posts: 39	I answer all SPACash emails usually within 24 hours unless I'm traveling out of the country or my when my computer died when I was in vail. __________________ I can resist everything but temptation http://www.spankbank.com

2006-03-07, 01:50 PM	#5
CuriousToyBoy Banned Join Date: Sep 2005 Location: The Great Land Downunder Posts: 22	I look after LionDollars.com and CuriousCash.com and the only reason you would wait more than a day to hear back from me is if I was in an airplane flying over the ocean back from a show !

2006-03-08, 03:45 AM	#9
MikeB Aw, Dad, you've done a lot of great things, but you're a very old man, and old people are useless Join Date: Mar 2003 Posts: 29	When joining an affiliate program, all webmasters should email the new sponsor and ask them a question. Even if you don't have a question, make one up and see how fast they respond. Some companies take their webmasters very seriously, others do not.

2006-03-08, 09:38 AM	#10
neveremail Oh no, I'm sweating like Roger Ebert Join Date: Apr 2005 Posts: 504	I think poor support is quite a problem with a lot of sponsors. I'm starting to get more picky about who I deal with long term. Im starting to work with niche sites and I'm not prepared to spend time figuring out the most effective way to promote a paysite in that niche when a sponsor won't answer my queries. __________________ Please Re-Read The Rules For Sig Files

2006-03-08, 02:38 PM	#11
VicD You tried your best and you failed miserably. The lesson is 'never try' Join Date: May 2005 Location: Masterdam Posts: 162	Try mailing nasty dollars....

2006-03-08, 02:43 PM	#12
Woodspan A woman is like beer. They look good, they smell good, and you'd step over your own mother just to get one! Join Date: Feb 2006 Posts: 53	I have also had this problem. I'm a new webmaster which I thought was the reason for being dismissed. After reading threads such as this I realize I'm going to need to add to my research and check out a sponsers customer service. If they won't answer me will they bother answering a paying customer who I may have referred. I doubt it. Must be nice to have soooooooooo much business that you can blow off those that help in generating this business. Oh.......and to those of you who do answer. Thank you.

2006-03-08, 06:00 PM	#13
VIPimp Aw, Dad, you've done a lot of great things, but you're a very old man, and old people are useless Join Date: Nov 2005 Location: Northern Cali Posts: 28	Try icqing/msging them, emails sometimes get filtered out... I reply to my affiliate emails normally within minutes, since im online almost 24/7 If you have a minute get in touch with me, I would like to know if you would be willing to try FreakyTranny on your tranny linklist. __________________ Cory \| icq: 167019888 \| aim: VIPkourush

2006-03-08, 08:24 PM	#14
MonsterPartners A woman is like beer. They look good, they smell good, and you'd step over your own mother just to get one! Join Date: Jan 2006 Posts: 59	We answer questions quickly Some sponsors I have contact have been great and their response time was well within acceptable limits. Others need to work on that aspect of their program a little more __________________ Monster Partners

2006-03-09, 12:42 AM	#15
jscott I saw weird stuff in that place last night. Weird, strange, sick, twisted, eerie, godless, evil stuff. And I want in Join Date: Aug 2003 Location: Taiwan Posts: 458	Mr Exotic, i agree, last week i had to even make a thread on GFY because 1. my blog designer disappeared, wouldnt respond to icq or email 2. 5 sponsors i wanted to promote would not reply on email or icq, OR even to their own support ticket system there are a lot of good affiliate support sponsors out there, guess we affiliates are better of just sticking with those __________________ Best cams to promote is Chaturbate Another great one is Strip Cash

2006-03-09, 05:59 AM	#17
Jensen Lord help me, I'm just not that bright Join Date: Sep 2003 Location: Norway Posts: 106	luckily I've never experienced that, but I'd be a bit pissed if people didn't get back to me. Affiliates are the life and blood of most programs so not answering would be a key mistake. __________________ - UnrealBank.com - 28 niche sites - New paysite: Fistordie.com (anal fisting)

2006-03-09, 06:19 AM	#18
Surfn If you don’t take a chance the Angels won’t dance Join Date: Aug 2003 Location: Earth on occasion Posts: 8,812	If they don't get back to me in a reasonable length of time I stop promoting the cocksuckers and move on __________________ Surfn's Links Are you a partner?

2006-03-09, 09:47 AM	#20
Special "Ed" Well you know boys, a nuclear reactor is a lot like women. You just have to read the manual and press the right button Join Date: Oct 2003 Location: Lake St. Clair, Michigan Posts: 151	Between Spookyx and I we're constantly checked incoming email and answer all affiliates...but in the past, we have missed a couple because of our "junk mail" settings. __________________ ICQ: 114784140

2006-03-09, 12:48 PM	#21
mistwist Rock stars ... is there anything they don't know? Join Date: May 2005 Posts: 18	I cant speak for others either but as long as the right email address is used, I try to reply with in 24 hours, if I dont, Im on a plane or dead! lol __________________ ICQ 204407085 mistwist[at]Elitedollars.com

2006-03-09, 04:03 PM	#23
Steve Are you sure you're an accredited and honored pornographer? Join Date: Apr 2003 Posts: 61	I've noticed that overall affiliate support is not at the same level it was 3 - 5 years ago. I know most of the major sponsors have downsized their support staff over that period. That is probably one of the factors.

2006-03-11, 11:47 PM	#24
selena Oh no, I'm sweating like Roger Ebert Join Date: May 2004 Location: On the edge Posts: 592	I check my email multiple times a day, as well as my icq. Sometimes all I can say is "I got your mail, and will get back to you as soon as I know the answer" And I have had a couple of mails slip through with a bunch of spam. But overall, I try to treat/serve people just like I'd like to be treated. __________________ Doer of Things at MetArtMoney Skype selena.delgado9 ICQ 273551440

2006-03-15, 11:55 AM	#25
Mr Exotic rifuckingdiculous Join Date: Jan 2006 Location: Cornfield in Indiana Posts: 532	Well its been over a week since I posted this thread so its probably been well over a week and a hlf since I sent these sponsors emails, STILL NO ANSWER!!!! Whats funny is that one of the them has a "sticky announcement" on this board right now!! Guess they got time to spam the boards but no to take care of affilaites. You'd think they would take care of the affilaites they have already managed to sign up since they are going out of their way to pick up new ones __________________ Submit Free Sites/Galleries