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Old 2010-10-08, 08:27 AM   #151
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Quote:
Originally Posted by Dr Bizzaro View Post
So......has anyone gotten any money out?

I tried both of my cards and one says "insufficient funds" and the other says "Please contact the financial institution for more information"

Pretty much what I expected.

I must be in that "Small percentage" who needs to supply "additional information" before I can get my money out.
.
Don't know how much you have in there but accounts over $2,000 are locked. You have to contact the bank.
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Old 2010-10-08, 10:05 AM   #152
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I was able to use my electron card here...and got all my monies...

I think daily withdrawal limit is set at $320
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Old 2010-10-08, 12:25 PM   #153
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Hell yeah, just did a €130 withdrawel. That's about $182. They can keep the other $15
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Old 2010-10-08, 02:30 PM   #154
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I'm trying to decide if i should go after my 84 cents just to create them some extra paper work. If I didn't think the time it would take would cost me more than them, I'd do it!
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Old 2010-10-08, 06:01 PM   #155
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I realized I had no idea what my virutal visa number was, as I used to just log in to epassporte to use it. Fortunately, I had the info stored with my electric company, as I've used it to pay electric bills, and just made a payment on the bill for almost the full amount (in case there was a fee) and it went through fine. So I'm happy.
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Old 2010-10-08, 11:37 PM   #156
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If you email or call the bank they can give you the account balance.

I just used the balance to prepay some stuff.
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Old 2010-10-12, 08:42 AM   #157
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Quote:
Originally Posted by Ramster View Post
Don't know how much you have in there but accounts over $2,000 are locked. You have to contact the bank.
1 had more and 1 had less.

I've emailed 3 times with no response. Now I have to call.
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Old 2010-10-12, 11:10 PM   #158
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Quote:
Originally Posted by Dr Bizzaro View Post
1 had more and 1 had less.

I've emailed 3 times with no response. Now I have to call.
dam bullshit about getting your cash
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Old 2010-10-13, 05:21 AM   #159
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Before all this bullshit started I was only able to get $300/day out of the smaller account. So yesterday I thought perhaps that account still that that cut off point, so I went back and tried it and sure enough I was able to get $300 out. So even though they said it was capped at $320, I was unable to get it, but the $300 I was.

I'm going to try to call today about the other account.


Anyone else have to call there to get money out of an account with over $2,000? What's the process?
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Old 2010-10-13, 02:25 PM   #160
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Quote:
Originally Posted by Dr Bizzaro View Post
Anyone else have to call there to get money out of an account with over $2,000? What's the process?
phone call, copy of a few documents (all of which epassporte already had). DL, Bank Statement header, Visa Card Bill that was used to initially fund the account.

And you get to pull it out $300/day, $3 service charge a day - at least at the local bank I was using, $300 was the max. My accountant is going to have a field day when he sees cash deposits.
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Old 2010-10-13, 03:32 PM   #161
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Just called and was surprised to see that someone answered on the 2nd ring. No hold, no waiting...
The call took exactly 2 minutes and 29 seconds.
She emailed me the documentation request and made sure I got it before she hung up.
I’m not happy about having to re-send all the same documentation I had to when I 1st signed up to ePassporte, but what can ya do.

Now I just gotta wait 5-10 days to see if they are going to open the account or request more documentation….
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Old 2010-10-13, 05:54 PM   #162
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looks that epassporte database was separate to database St. K. Bank
thats why they need doc's, because epass don't provide to St. K. doc's which they have
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Old 2010-10-13, 08:16 PM   #163
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Quote:
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looks that epassporte database was separate to database St. K. Bank
thats why they need doc's, because epass don't provide to St. K. doc's which they have

In the request it said that the info that I send them had to "match the information on account that they have on file" for me.

If it didn't I would have to resubmit or submit more stuff that they request.

I guess I don't understand why one account didn't need anything more and the other needed me to send utility bills, my ID, where the money came from, what it was for, etc....
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Old 2010-10-31, 04:50 PM   #164
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Quote:
Account Holder funds will be repaid by wire transfer and a US$50 wire transfer fee will be charged.

If you do not have a bank account to which ePassporte can send a wire transfer, please send an email to walletrequest@epassporte.com. Please put "NO BANK ACCOUNT" and your username in the subject line. This will enable us to communicate with you as quickly as possible to identify an alternate method to return your funds.
Does anyone know what the options and costs are if you don't want your money via wire? I don't want to pay $50 of the $100 I have left in there to get it. Swindlers.
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Old 2010-10-31, 06:05 PM   #165
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I just prepaid one of my PPC accounts to use up the remaining balance on mine.

Exact to the penny!
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Old 2010-10-31, 07:41 PM   #166
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I've emailed St Kitts bank 4 times with no reply. I don't want to make an international phonecall to sort this out... Grrr. When I finally get that $185 I'm spending it on lollies.
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Old 2010-11-09, 04:23 PM   #167
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Finally got my funds released today. Although I can only access $300 at a crack and not the $320 I was told.
When I try to do the $320, I get the insufficient funds message. Which is not true.
Oh well, it’ll be a couple of extra trips and dollars to get it all out.
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Old 2010-11-09, 10:38 PM   #168
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Quote:
Originally Posted by Dr Bizzaro View Post
Finally got my funds released today. Although I can only access $300 at a crack and not the $320 I was told.
When I try to do the $320, I get the insufficient funds message. Which is not true.
Oh well, it’ll be a couple of extra trips and dollars to get it all out.
Don't forget that there is an ATM fee.

That's why I did a prepay to clear my final balance.
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Old 2010-12-12, 07:11 PM   #169
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I hate to revive this painful thread for everyone but I'm hoping someone has some knowledge of the way the wallet withdrawals are going...I uploaded my documents on the 25th of November and there's a reference number, status showing received, date, and then under received it says not yet received...what's the next step...going on 20 days here...am I going to get boned on this one? Any thoughts would be appreciated.
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Old 2010-12-12, 10:46 PM   #170
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Wallet money = long gone. That's my opinion take it for what you will.

-N
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