Whats up with CCBill??

[Nikki_Licks]

I tried to purchase advanced submitter last night (Several times), finally got pissed off and gave up.

I try again today and still can't seem to purchase the flipping program.
When I submitt my cc info I get a message page cannot be displayed.

I have tried CCBill customer service and they dont have a clue and I was given the same runaround that I got last night.

Anyone have any ideas of WTF is going on?

Thanks for the help

[Ramster]

Based on my sales yesterday and today I'd say there could be a problem yes. LOL

Are you in the US? I've had problems with them before being in Canada not accepting my credit card. Address and zip code differences.

[Nikki_Licks]

Originally Posted by Ramster

Based on my sales yesterday and today I'd say there could be a problem yes. LOL

Are you in the US? I've had problems with them before being in Canada not accepting my credit card. Address and zip code differences.

Actually I am about 8 miles from their offices. I have cable and the purchase page is loading like I am in the stone ages and then it bails to this message, "Page can not be displayed"

Actually for a billing company this sucks bigtime and Businesses are losing sales because of this mess.

[corvett]

Nikki_Licks, please icq me when you have a second, i want to get this checked out

thanks in advance

-Mark
45471840

[Nikki_Licks]

Originally Posted by corvett

Nikki_Licks, please icq me when you have a second, i want to get this checked out

thanks in advance

-Mark
45471840

Ok, will do. I just got off the phone with a rep and he had said that you folks are working on it.
I will ICQ you

Thanks for your reply

[Ramster]

Originally Posted by Nikki_Licks

Actually I am about 8 miles from their offices. I have cable and the purchase page is loading like I am in the stone ages and then it bails to this message, "Page can not be displayed"

Actually for a billing company this sucks bigtime and Businesses are losing sales because of this mess.

Well that explains a few things.

[ponyman]

I don't mean to hijack this thread, but I have a question about IBill.

I have one sponsor that still uses them as a secondary processor, and I have been getting IBill signups and rebills, but of course I have NOT been paid.

I'll probably just drop the sponsor unless someone knows some secret way to get my IBill money?

[Ramster]

Originally Posted by ponyman

I don't mean to hijack this thread, but I have a question about IBill.

I have one sponsor that still uses them as a secondary processor, and I have been getting IBill signups and rebills, but of course I have NOT been paid.

I'll probably just drop the sponsor unless someone knows some secret way to get my IBill money?

Are you serious? Name the sponsor.

If I find a sponsor using them forget it!! You will NEVER get your money from them!

[Nikki_Licks]

Originally Posted by ponyman

I don't mean to hijack this thread, but I have a question about IBill.

I have one sponsor that still uses them as a secondary processor, and I have been getting IBill signups and rebills, but of course I have NOT been paid.

I'll probably just drop the sponsor unless someone knows some secret way to get my IBill money?

I have heard nothing but bad about IBILL and I would stay away from them. I also would not count on seeing a dime.
Just my 2 cents.

[ponyman]

Originally Posted by Ramster

Are you serious? Name the sponsor.

If I find a sponsor using them forget it!! You will NEVER get your money from them!

Nope, I'm not going to name them right now. It's my choice or not to keep using them, they can use whatever processors they want. It is a RevShare program and I get a lot of signups to their sites with CCBill and I get that money just fine of course, but there are still a few signups every once in a while through IBill and quite a few rebills.

[Nikki_Licks]

I just wanted to give out some credit to the staff of CCBill.

I have been on the phone with CCBill for about an hour trying to work out the problem I had and they are still on it.

The customer service from corvette, Jason and the staff have been very good to say the least and we appreciate all they are doing to fix the matter.

Hopefully I can get it today and set up so we can get down to business.

As they say, "Shit Happens" and it just happens to be one of those days where every dog gone thing has gone south on me. LOL

Thanks again CCBill.

[GunnCat]

Originally Posted by ponyman

I don't mean to hijack this thread, but I have a question about IBill.

I have one sponsor that still uses them as a secondary processor, and I have been getting IBill signups and rebills, but of course I have NOT been paid.

I'll probably just drop the sponsor unless someone knows some secret way to get my IBill money?

Pony I don't mean to be critical, but after seeing this post and your post yesterday about those sponsors you haven't seen any conversions from, I would recommend you move on and find some good sponsors.

[Cleo]

Well that explains our crap sales on and off for the past few days.

[Toby]

Originally Posted by ponyman

I don't mean to hijack this thread, but I have a question about IBill....

These IBill bozos actually had the cajones to set up a booth at Internext. There were only a couple of low wage peons manning the booth that both looked too young to shave. I thought about stopping and asking about the affiliate checks they've never sent, but figured why waste my breath and raise the ol' blood pressure.

[ponyman]

Originally Posted by GunnCat

Pony I don't mean to be critical, but after seeing this post and your post yesterday about those sponsors you haven't seen any conversions from, I would recommend you move on and find some good sponsors.

Hmm, not sure which post you are talking about?

I have lots of sponsors that I use, so It's no problem to drop a sponsor from my list.

[GunnCat]

Originally Posted by ponyman

Hmm, not sure which post you are talking about?

I have lots of sponsors that I use, so It's no problem to drop a sponsor from my list.

Sorry man, I got you and plateman mixed up!

[juggernaut]

I read on my ccbill account the other day that they are reporting some WM stating very slow wait times for the information to show up. They say its only in one section of the site but I have seen it accross the board. No matter what I try to look up the report takes a few minutes even if I'm just trying to look at that days data. But they did say they are working on it. lol. I think we are all working on something lol.

[chilihost]

not good news, now I know why the decrease in sales in the last 36-48 hours
Hopefully they will get it fixed up soon!

cheers,
Luke

[ponyman]

I-emailed the sponsor and he e-mailed me back and gave me the CCBill only link code! Woohoo!

[hjnet]

Originally Posted by Nikki_Licks

I tried to purchase advanced submitter last night (Several times), finally got pissed off and gave up.

I try again today and still can't seem to purchase the flipping program.
When I submitt my cc info I get a message page cannot be displayed.

I have tried CCBill customer service and they dont have a clue and I was given the same runaround that I got last night.

Anyone have any ideas of WTF is going on?

Thanks for the help

Hopefully you were able to purchase Advancedsubmitter meanwhile, you can also try to buy through 2CheckOut. Please hit me (344688791) or Brian (165075368) up on ICQ if you need any help

[Rojo]

And I thought it's just me... But as I see CCBill has some problems... Again!

[Nikki_Licks]

Originally Posted by hjnet

Hopefully you were able to purchase Advancedsubmitter meanwhile, you can also try to buy through 2CheckOut. Please hit me (344688791) or Brian (165075368) up on ICQ if you need any help

Thanks. I did go ahead and purchase it through 2checkout.

A Tech from CCBill worked on the situation with my tech to see where the problem was.

I don't know if they resolved it or not.
I do know for a fact that CCBill was putting 100% into fixing the problem.

Any company that offers to come by the office on the weekend and trouble shoot from my end is showing that they do care.
That is true customer service.

[Kenny B!]

Good to hear they are on top of things, sucks that this is happening though!

As for the Ibill discussion, yeah stay away from anything that has to do with them, I'm still waiting on a few grand from them. Someone should have taken pieces of their booth at internext and given it to creditors/webmasters!

[ponyman]

I just got this e-mail from IBill:

Thank you for your email to iBill.

"In regards to your request:

Please contact the website you are revsharing with to receive your payments.
We are currently sending the webmaster current and past due payments for all
transactions made on the website."

[Jan Barnes]

I got the same response from iBill, and contacted the sponsor that I had revshare with through iBill. They responded:

"The agreement that they have come to is to pay us the total amount due,
which includes some revshare distribution amounts, however they will be
paying this back in installments, the first one in March of 2006 and the
final one in March of 2007".

Even under the best scenario, this means that I will have to wait until 2006 to receive money earned in 2004. Great stuff.