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View Full Version : Can you sue for bad support?


dareutwo
2004-04-04, 09:21 PM
Just wondering if I would be able to sue Totalnic for terrible tech support?
If you haven't noticed, I'm down again, not sure why, and they can't be reached until Monday.
(btw - they didn't allow transfer to direcnic last week)

DangerDave
2004-04-04, 09:35 PM
Time to get a new registrar:(

Whats the story with no weekend support?

DD

Bill
2004-04-04, 09:38 PM
Your total provable losses are probably not enough to support a case in a traditional civil court.

And there terms and agreements and TOS may protect them enough to cost you the case in a small claims court.

That sucks big time. Soon enough this will be over. It's enough to make you worry about your registrar, thats for sure.

dareutwo
2004-04-04, 09:44 PM
Voice mail only on weekends.. please call back during normal business hours.. yada yada yada.

Emails take about 6-8 hours for reply... IF they reply.

Like I said, I tried moving 5 domains last week to direcnic, they dissallowed the moved, and Now I'm down again. And I have no idea why.

MatrixFan
2004-04-04, 10:03 PM
Damn, I was just submitting and noticed you were down. I came to the board to see what's up. I hope it all gets worked out.

Cleo
2004-04-04, 10:31 PM
That sucks. :(

I would just be trying to find a way to move on. They have to let you move your domains if you want to don't they?

dareutwo
2004-04-04, 10:40 PM
Ok, they just called -
Saying I didn't send the funds as they requested -which they didn't explain where or how to send.... (but they renewed domains and took the money)
At this point, I'll need to send $200.00 or so certified funds to Australia.

After all the BS I have put up with in this biz... seriously thinking about screwing it all and going fishing.
(this fuck up looks like another 1 to 2 weeks to straighten out - and then another 2 months to gain back PR)

btw- if you have Totalnic as a registrar - MOVE IT!!!!!!!!

Ramster
2004-04-04, 11:45 PM
Fuck them!
You have ICQ.

DangerDave
2004-04-05, 12:07 AM
Fuck ;( these fuckers are australian?

Dare , its 2 pm Monday in AU as I type this!

Gimme a buzz via ICQ I can ring them and tear some heads off!!

DD

Surfn
2004-04-05, 12:34 AM
Dare did you get my ICQ's? Seems like each time your site goes down my submits show up on it??? lol

gnomey
2004-04-05, 10:49 PM
sorry i missed this earlier...

Hope things are straightened out for you quickly Dare.

Freeway
2004-04-06, 10:59 AM
Grrrrrrrrrrr.
hosting problems

dantheman
2004-04-06, 11:06 AM
Originally posted by Freeway
Grrrrrrrrrrr.
hosting problems


Dare isnt haveing hosting problems, it's a problem with his domain register.